Approach 01 · voice described from the website

Brand Voice
Bible.

The translation layer between strategy and copy. The Outsider workshop decided what ETS means. This decides how it talks.

Every copywriter and every AI agent reads this first. If a sentence can't pass the five tests at the bottom, it doesn't ship.
Client: ETS Performance Archetype: Hero + Caregiver Forged from: cultural_architecture · tension_v1 · quick_reference
01

The whole thing, in one breath

Same idea, three altitudes. Watch the jargon drop out as it gets closer to a real human.

How the boardroom says itStrategy register
"The people most qualified to develop young athletes are systematically locked out of the industry designed to do it. The franchise model recruits investors. The athletes need coaches."
↓   translate   ↓
How we say it to a parent at a tournamentBrand register
"The person coaching your kid actually owns this gym. They didn't buy a franchise — they earned it by coaching. So they're not going anywhere, and neither is your kid's plan."
↓   compress   ↓
How we say it on a billboardHeadline register
Pro-level training. A coach who owns the place. And the numbers to prove it's working.
02

The archetype dial

ETS has two voices that ride together. The Hero pushes; the Caregiver catches. Flip the dial — same brand, different setting per channel.

“The Hero pushes. The Caregiver catches. Both voices need to be present in every communication.” — cultural_architecture.md
Ad / hero headline
Hero-forward
Parent nurture email
Caregiver-forward
Operator recruiting
Hero + honest economics
Free evaluation / onboarding
Caregiver
03

Voice attributes

Adjectives can't be enforced. Contrasts can. ETS is…

Confident
not loud

Declarative, economical. Says it once, refined. Never hype, never exclamation-stacking.

Technical
not clinical

Real sport-science terms — deceleration, shin angle, force plate — always paired with a plain-language outcome. Expertise without gatekeeping.

Warm
not soft

Cares deeply, holds the line. High standards is the caring. Never coddling, never participation-trophy.

Evidence-anchored
not boastful

Leads with a measurable fact, then the feeling. Measured, not guessed. If we can't measure it, we don't claim it.

Invitational
not pressured

“Come see for yourself.” Never scarcity, urgency, or “spots running out.”

04

Lexicon

The words ETS owns, and the words that get a sentence sent back. The ban list is seeded straight from ETS's own strategy.

Words & moves we own

  • Mechanisms over adjectives. Not “data-driven” → “your kid's force-plate data, updated every six weeks.”
  • Three-word constructions: Commit. Overcome. Conquer. / Evaluate. Train. Track. / Push, Support, Repeat.
  • “Coach and own.” “Revenue share, not franchise fees.”
  • “Your director coaches your child because they own the outcome.”
  • “Measured, not guessed.” “Progress is proven, not assumed.”
  • Specific numbers, always: 53 locations · 20 states · re-tested every 6 weeks · a free 40-minute evaluation.

Words we ban → say instead

  • “Empower” name the specific thing that changes
  • “Train like the pros” “the person in the building”
  • “Data-driven” “force-plate data, updated every 6 weeks”
  • “Character development” “phones in the bucket, Proverbs on the wall”
  • “Be your own boss” “coach and own — every day, both”
  • “Certified coaches” “three months, not three days”
  • “Elite / VIP” + fear/urgency “every athlete, every level” / an invitation
  • House rules: no AI-slop (delve, robust, leverage, foster…), no em dashes.
05

Before / after

The whole point, in five pairs. Left is what survives today when raw strategy hits the copy pipeline. Right is the Bible doing its job. Same meaning — different register.

① The capability claim — the generic-AI default
✕ Before
“We leverage cutting-edge, data-driven methodologies to empower athletes on their performance journey.”
✓ After
“We test your kid, build their plan, and retest every six weeks. You'll watch the numbers move.”
② The strategic tension → parent
✕ Before
“Operator continuity reduces coaching-staff turnover, improving program continuity and athlete-outcome consistency.”
✓ After
“The person coaching your kid owns this gym. They're not a hire who's gone next season. That's why your kid's plan never resets.”
③ The strategic tension → operator recruit
✕ Before
“Our franchise architecture decouples the capital-investor profile from the coaching-operator role via a revenue-share compensation model.”
✓ After
“Other franchises want your $400K. We want your coaching. Earn ownership by running the floor — revenue share, not a franchise fee.”
④ The technology proof — Evidence Seeker
✕ Before
“Our comprehensive assessment protocol utilizes force-plate technology to deliver robust, multifaceted performance analytics.”
✓ After
“We put your athlete on a VALD force plate — the same one pro teams use — and show you exactly what it says. Every six weeks.”
⑤ Character — Covenant Keeper
✕ Before
“We prioritize holistic character development and foster leadership qualities.”
✓ After
“Phones in the bucket. Proverbs on the wall. We coach how a kid carries himself, not just how fast he runs.”
06

The three audiences

Who needs to hear what — and which voice leads for each.

The Covenant Keeper
Retention base · Caregiver leads

Character mechanisms, anti-exposure, the reassurance that the coach isn't leaving.

The Evidence Seeker
Growth target · Hero + evidence

VALD data, deceleration protocols, clinical credibility. Show me the numbers.

The Aspiring Operator
Expansion · Hero + honest economics

Revenue share, the boot camp, “coach AND own,” real money. Feel seen, not sold to.

07

Sentence mechanics

Active voice. Short sentences.Vary length hard — follow a long one with a three-word one.
Fact first, feeling second.“We re-test every six weeks. You'll know exactly where your athlete stands.”
Contractions on.A coach explaining a drill to a parent — not a PhD presenting research.
One number or named mechanism per section.Minimum. Adjectives don't count as proof.
Don't summarize at the end.Land on the strongest line.
08

The clarity board

Before any copy ships, it clears five seats. Three already run in the v5 build. The last two are the new “Steve Jobs” additions.

1

Persuasion Existing

Cialdini — does it actually move someone?

2

Humanity Existing

humanize-ai-text — does it sound like a person, not a bot?

3

Compliance Existing

No fear claims, no unsubstantiated “nation's leader.”

4

Simplicity — the Steve Jobs seat New

The taxi test: could you say this headline to a driver and have them get it before the next light? One idea. No jargon. If a parent who's never heard “force plate” is lost, it fails.

5

Voice fidelity New

Does it match this Bible? Four checks: mechanism (a number, not an adjective) · competitor (could a rival slap their logo on it?) · archetype (right Hero/Caregiver mix for the channel?) · ban (any banned words or em dashes?).

Minimum to ship: passes all five. Below that = back to the writer.
Approach 02 · voice recorded from the founder

Recorded
Voice.

Same brand — but the voice is sampled from how the founder actually talks, not how a strategist described it. This is the cure for “formulaic,” taken at the source.

Source: three workshop sessions with Jed Schmidt, CEO of ETS — ~3,500 words of him thinking out loud, unscripted. Every phrase in the fingerprint below is pulled verbatim from that transcript.
Speaker: Jed Schmidt, CEO Source: research/transcript.md (3 sessions) Method: voice-fingerprint
01

The voice fingerprint

Four things no strategist would ever describe — because you only catch them when you hear the person talk.

01 · Metaphor family
The words he actually reaches for
honeypotplant your flagiron sharpens ironrich-kid gym throw them to the wolvesthe hometown heroparachute team get after itlinked armsmeathead gymthe best ones get found

A whole earthy, Midwest-operator metaphor library, sitting in the transcript. You can't invent these. They're his.

02 · Signature move
Money and mission, same breath
“If you stripped away the financial components… the chances are everybody still would work here.”Jed Schmidt — Session 1

He gives you the unit economics — “six figures in 12–18 months, unheard of in the space” — and the purpose in the same sentence. The voice refuses to choose between the P&L and the point. That duality is the brand.

03 · Tells
His cadence
“and so… and then…”“right?”“so…” “let me take a step back”“Number one… Number two…”“and that's where we win”

Long, rolling sentences that build out loud; seeks agreement with “right?”; opens explanations with “so”; lands points with “that's where we win.”

04 · Bluntness
He names enemies and money plainly

The club-sport machine is “selling exposure.” Lifetime's culture is “fabricated.” The college weight room is “60 grand, moving state to state.” He's not careful. That's exactly what makes it sound real instead of brand-safe.

02

Described vs recorded — same brief, two sources

Left is the voice described from the website (Approach 01). Right is grounded in how Jed actually talks. Read them out loud — the right column has a pulse.

① Parent hero
Described
“Pro-level training. A coach who owns the place. And the numbers to prove it's working.”
🎙 Recorded
“Your kid's coach didn't buy a franchise. He left a college weight room to plant his flag here — because he'd rather build your kid than chase a Power Five job that barely exists.”
② Character / faith
Described
“We develop character alongside athletic ability.”
🎙 Recorded
“Phones at the door. Iron sharpens iron on the wall. And the wins we hear most aren't trophies — it's ‘my kid's up earlier, grades are better, he's doing the dishes.’”
③ Pricing / accessibility
Described
“Accessible pricing for every athlete, every level.”
🎙 Recorded
“We've never wanted to be a rich-kid gym. If a kid can work a job at a sporting-goods store, he can afford to train here. Fifteen years, same price — the mission doesn't flex with the rent.”
④ The point of view (exposure economy)
Described
“We focus on development, not hype.”
🎙 Recorded
“The club-sport machine is selling your kid exposure. We're building the athlete underneath it. Here's the part nobody tells you: the best ones get found anyway.”
⑤ Operator recruiting (Aspiring Operator)
Described
“Earn ownership by running the floor — revenue share, not a franchise fee.”
🎙 Recorded
“Twenty years in a college weight room, 60 grand, chasing a head job that barely exists. Or you plant your flag, coach every day, and own the economics — six figures in 12 to 18 months. We're fishing the honeypot nobody else even looks at.”
⑥ Why we won't train adults
Described
“We keep the training floor focused on youth athletes.”
🎙 Recorded
“Adult boot camps are easy money. We don't run them. Kids don't want to grind next to their parents — they want a room that's theirs, with people their age getting after it.”
03

Why this is the 10x

The described voice is competent — and converges on generic. Any good youth-sports brand could ship the left column. The recorded voice hands you two things you literally cannot fabricate.

A point of view

Money-and-mission in one breath; blunt about the enemy (“selling exposure,” “rich-kid gym”). A described voice averages this out. A recorded one keeps the edge.

A metaphor library

honeypot · plant your flag · iron sharpens iron · the best ones get found. Real language the founder already uses — instantly recognizable to anyone who's met him.

Honest caveat: this is Jed (CEO), not Ryan (the founder) — the operator/recruiting voice. For the full range you'd add Ryan's transcript and a few pulled parent quotes. Even one transcript moved the needle this much.